Items Returned to Store

You will have the option of a full refund if the item is within our 30-day return policy. We approve the refund in the shop to the original payment method used to purchase the item(s).

If the payment method you used is a debit/credit card or Clearpay, you will receive your refund immediately.

If you purchased your product using Klarna or PayPal, you will be handed a receipt confirming a refund has been approved and will receive your refund within 48 hours.

Please note: All personalised products and products supplied directly by any of our 3rd party suppliers cannot be returned to stores. In addition, Gaming Chairs, Gaming Beds and Electric Scooters cannot be returned to stores.